Requirements and Conditions:

• Ownership approval is required for all apartment changes.
   
• Tenancy must be at least one year of continuous residency.
   
• Moves must be to a unit of lateral or higher rent.
   
• A new application process may be needed to update information and paperwork before the transfer is approved. 

Yes! If you’re on a short-term lease, renting furniture can be a smart and flexible option. Any of our apartments can be furnished through trusted furniture rental companies such as Churchill Living, CORT, or AFR Furniture Rental, all of which offer online selection or showroom visits, so you can choose pieces you actually like.

We also offer fully furnished apartments, which include most of what you’ll need for move-in. Some units may not include mattresses or certain smaller items, so we always recommend scheduling a tour or asking our leasing team exactly what’s included.

Scheduling a tour is easy! You have several options:

• Online: On each apartment’s information page, click the “Schedule a Tour” button. You’ll be taken to our third-party service, Calendly, where you can view available dates and times.
   
• By phone or email: Contact our leasing team directly, and they can help you set up a tour that fits your schedule.

Yes! Some units offer virtual tours or videos to help you explore the apartment remotely.

• How to access: On the apartment’s information page, click the “Virtual Tour” button. If a unit has a virtual tour or video available, it will appear.
   

While we strongly recommend visiting in person to ensure the apartment meets your needs, we understand that isn’t always possible. You have a few options:

• Send a representative: A friend or family member can schedule and tour the apartment on your behalf.
   
• Virtual tour by request: If the unit is vacant and we are available to do so, we can offer a short Facetime or video tour.

We recommend touring the unit first to ensure it meets your needs and expectations before submitting an application.

• Why wait: MetroNest does not operate on a first-come, first-served basis, so submitting an application early does not “hold” the apartment.
• Best approach: Tour the unit in person or virtually (if available) before applying, so you can make an informed decision. Planning your tour before applying helps avoid unnecessary paperwork and ensures you choose the unit that’s right for you.

It depends on the building. Most of our properties include heat, hot water, and cold water in the rent. Electricity, gas, and internet are usually the renter’s responsibility. 

Some of our buildings have different setups- for example, 11 Waverly Place includes all utilities (except for internet) in the cost of rent. For small studios this is a total of $110.00. For larger studios and all other units this is a total of $210.00. It is an additional charge to the rent, but you will not need to setup any other utilities other than internet!

If you’re interested in a specific building, our leasing specialists can confirm exactly what’s covered before you apply.

Yes! Pets are allowed in unfurnished units. Tenancies may have up to two pets, and all pets must be declared on your application, including:

• Name
• Breed
• Weight
• A photo

Important Notes:

• Pets are not allowed in furnished units. This is because deep cleaning to remove pet dander for allergy-sensitive apartments is time-consuming and costly.
• There are no additional pet fees or deposits for pets in eligible units.
• If you want to add a pet during your tenancy, contact our leasing team — they can help update your application and ensure everything is in order.

• When a guarantor is required: Each applicant must have a guarantor if they cannot show an annual income of at least 40× the monthly rent individually.
   
• Role of the guarantor: They step in only if the tenant cannot meet their obligations. One guarantor cannot cover multiple applicants unless specifically approved.

A guarantor is someone who agrees to be legally responsible for your lease if you are unable to fulfill your obligations. This includes paying rent and following all lease terms.

• When a guarantor is required: Each applicant must have a guarantor if they cannot show an annual income of at least 40× the monthly rent individually.
• Role of the guarantor: They step in only if the tenant cannot meet their obligations. One guarantor cannot cover multiple applicants unless specifically approved.

A guarantor is someone who agrees to take financial responsibility for your lease if you’re unable to pay or cannot meet lease obligations due to unforeseen circumstances, such as a medical emergency. Common options include:

• Parents or close relatives
• Trusted friends or associates
• Third-party guarantor services like TheGuarantors.com

All guarantors must have excellent credit and sufficient financial resources to cover the rent individually.