Tenant Resources

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Billing - Rent Payment
If you are a current tenant of Buchbinder & Warren - 11 Jones St, 23 Jones St, 189 Waverly Pl, 151 W. 10th St, 153 W. 10th St, 124 MacDougal - call your Property Manager - Rachel Stowell: (212) 243 6722

Tenants in all other properties, please log in to RentCafe Resident Services Portal or call us at 212-533-1300 ext.245. RentCafe is the easiest way to pay rent online! 
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Maintenance Requests
In order to submit a maintenance request, please log in to RentCafe Resident Services Portal. Works orders submitted online are immediately received by our Property Management office and assigned a work order number. This number helps us to diligently start working on your maintenance request. It's fast and easy to track!

If you are a current tenant of Buchbinder & Warren - 11 Jones St, 23 Jones St, 189 Waverly Pl, 151 W. 10th St, 153 W. 10th St, 124 MacDougal - call your Property Manager - Rachel Stowell: (212) 243 6722 
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Sharing an Apartment with a Roommate
If you’re on a tight budget or new to the city, you might want to consider finding a roommate. Many of MetroNest's properties are designed to allow you to share with privacy. When two or more people contribute to the rent, it is often possible to afford a better apartment than you could manage by yourself. Check roommate matching services in NYC.
If you’re an NYU student, you can find potential roommates through the Off-Campus Housing Office, in the Roommate Pairing Book. For more information, call 212-998-4620 and press “0.” 
Roommate Tips from NYU -> Roommate Relations
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